*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}:root{--primary: #2563eb;--primary-dark: #1d4ed8;--success: #16a34a;--warning: #d97706;--danger: #dc2626;--gray-50: #f9fafb;--gray-100: #f3f4f6;--gray-200: #e5e7eb;--gray-300: #d1d5db;--gray-400: #9ca3af;--gray-500: #6b7280;--gray-600: #4b5563;--gray-700: #374151;--gray-800: #1f2937;--gray-900: #111827;--font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--radius: 6px;--shadow: 0 1px 3px rgba(0,0,0,.1);--shadow-md: 0 4px 6px -1px rgba(0,0,0,.1)}body{font-family:var(--font);color:var(--gray-800);background:var(--gray-50);font-size:14px;line-height:1.5}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}.layout{display:flex;height:100vh;overflow:hidden}.sidebar{width:220px;background:var(--gray-900);color:#fff;display:flex;flex-direction:column;flex-shrink:0}.sidebar-logo{padding:20px 16px;font-size:18px;font-weight:700;border-bottom:1px solid var(--gray-700)}.sidebar-logo span{color:var(--primary)}.sidebar-nav{flex:1;padding:12px 8px;display:flex;flex-direction:column;gap:2px}.sidebar-nav a{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:var(--radius);color:var(--gray-300);transition:all .15s;font-size:13.5px}.sidebar-nav a:hover,.sidebar-nav a.active{background:var(--gray-700);color:#fff;text-decoration:none}.sidebar-footer{padding:12px 16px;border-top:1px solid var(--gray-700);font-size:12px;color:var(--gray-400)}.sidebar-footer button{background:none;border:none;color:var(--gray-400);cursor:pointer;font-size:12px;padding:4px 0}.sidebar-footer button:hover{color:#fff}.main{flex:1;display:flex;flex-direction:column;overflow:hidden}.topbar{height:56px;background:#fff;border-bottom:1px solid var(--gray-200);display:flex;align-items:center;padding:0 24px;gap:16px;flex-shrink:0}.content{flex:1;overflow-y:auto;padding:24px}.page-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}.page-title{font-size:20px;font-weight:600;color:var(--gray-900)}.card{background:#fff;border:1px solid var(--gray-200);border-radius:var(--radius);box-shadow:var(--shadow)}.card-header{padding:16px 20px;border-bottom:1px solid var(--gray-200);display:flex;justify-content:space-between;align-items:center}.card-title{font-size:15px;font-weight:600}.card-body{padding:20px}.btn{display:inline-flex;align-items:center;gap:6px;padding:7px 14px;border-radius:var(--radius);font-size:13.5px;font-weight:500;cursor:pointer;border:1px solid transparent;transition:all .15s;white-space:nowrap}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover{background:var(--primary-dark)}.btn-secondary{background:#fff;color:var(--gray-700);border-color:var(--gray-300)}.btn-secondary:hover{background:var(--gray-50)}.btn-danger{background:#fff;color:var(--danger);border-color:var(--danger)}.btn-danger:hover{background:var(--danger);color:#fff}.btn-sm{padding:4px 10px;font-size:12px}.btn:disabled{opacity:.5;cursor:not-allowed}.badge{display:inline-block;padding:2px 8px;border-radius:20px;font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px}.badge-lead{background:#e0f2fe;color:#0369a1}.badge-active{background:#dcfce7;color:#166534}.badge-inactive,.badge-draft{background:var(--gray-100);color:var(--gray-600)}.badge-sent{background:#e0f2fe;color:#0369a1}.badge-in_progress{background:#fef3c7;color:#92400e}.badge-completed{background:#dcfce7;color:#166534}.badge-cancelled{background:#fee2e2;color:#991b1b}.badge-incoming{background:#f0fdf4;color:#166534}.badge-outgoing,.badge-type-a{background:#eff6ff;color:#1d4ed8}.badge-type-b{background:#f5f3ff;color:#6d28d9}.badge-type-c{background:#f0fdf4;color:#166534}.table{width:100%;border-collapse:collapse}.table th{text-align:left;padding:10px 12px;font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;color:var(--gray-500);background:var(--gray-50);border-bottom:1px solid var(--gray-200)}.table td{padding:12px;border-bottom:1px solid var(--gray-100);color:var(--gray-700)}.table tr:last-child td{border-bottom:none}.table tr:hover td{background:var(--gray-50)}.table tr{cursor:pointer}.form-group{margin-bottom:16px}.form-label{display:block;font-size:13px;font-weight:500;color:var(--gray-700);margin-bottom:5px}.form-input,.form-select,.form-textarea{width:100%;padding:8px 10px;border:1px solid var(--gray-300);border-radius:var(--radius);font-size:14px;color:var(--gray-800);background:#fff;transition:border-color .15s}.form-input:focus,.form-select:focus,.form-textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px #2563eb1a}.form-textarea{resize:vertical;min-height:80px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.form-grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:16px}.input-search{padding:7px 10px 7px 34px;border:1px solid var(--gray-300);border-radius:var(--radius);font-size:14px;background:#fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%239ca3af' stroke-width='2'%3E%3Ccircle cx='11' cy='11' r='8'/%3E%3Cpath d='M21 21l-4.35-4.35'/%3E%3C/svg%3E") no-repeat 10px center;width:240px}.input-search:focus{outline:none;border-color:var(--primary)}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#00000080;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}.modal{background:#fff;border-radius:8px;width:100%;max-width:560px;max-height:90vh;overflow-y:auto;box-shadow:var(--shadow-md)}.modal-header{padding:16px 20px;border-bottom:1px solid var(--gray-200);display:flex;justify-content:space-between;align-items:center}.modal-title{font-size:16px;font-weight:600}.modal-close{background:none;border:none;cursor:pointer;font-size:20px;color:var(--gray-400);line-height:1}.modal-body{padding:20px}.modal-footer{padding:12px 20px;border-top:1px solid var(--gray-200);display:flex;justify-content:flex-end;gap:8px}.tabs{display:flex;gap:0;border-bottom:1px solid var(--gray-200);margin-bottom:20px}.tab{padding:10px 16px;font-size:14px;font-weight:500;cursor:pointer;border-bottom:2px solid transparent;color:var(--gray-500);background:none;border-top:none;border-left:none;border-right:none;transition:all .15s}.tab.active{color:var(--primary);border-bottom-color:var(--primary)}.tab:hover{color:var(--gray-700)}.stat-card{background:#fff;border:1px solid var(--gray-200);border-radius:var(--radius);padding:20px}.stat-value{font-size:28px;font-weight:700;color:var(--gray-900)}.stat-label{font-size:13px;color:var(--gray-500);margin-top:4px}.stat-sub{font-size:12px;color:var(--gray-400);margin-top:8px}.grid-4{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:24px}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:20px}.empty-state{text-align:center;padding:40px 20px;color:var(--gray-400)}.empty-state-icon{font-size:40px;margin-bottom:12px}.empty-state-text{font-size:14px}.detail-header{display:flex;gap:16px;align-items:flex-start;margin-bottom:24px}.detail-back{color:var(--gray-400);font-size:13px;cursor:pointer;background:none;border:none}.detail-back:hover{color:var(--gray-700)}.info-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px}.info-item label{font-size:11px;font-weight:600;text-transform:uppercase;letter-spacing:.5px;color:var(--gray-400);margin-bottom:3px;display:block}.info-item span{color:var(--gray-700);font-size:14px}.timeline-item{display:flex;gap:12px;padding:12px 0;border-bottom:1px solid var(--gray-100)}.timeline-item:last-child{border-bottom:none}.timeline-dot{width:32px;height:32px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0;margin-top:2px}.timeline-dot-order{background:#eff6ff}.timeline-dot-email{background:#f0fdf4}.timeline-dot-note{background:#fffbeb}.timeline-content{flex:1}.timeline-title{font-size:13.5px;font-weight:500;color:var(--gray-800)}.timeline-meta{font-size:12px;color:var(--gray-400);margin-top:2px}.search-dropdown{position:absolute;top:100%;left:0;right:0;background:#fff;border:1px solid var(--gray-200);border-radius:var(--radius);box-shadow:var(--shadow-md);z-index:100;max-height:400px;overflow-y:auto;margin-top:4px}.search-section-title{padding:8px 12px;font-size:11px;font-weight:600;text-transform:uppercase;color:var(--gray-400);background:var(--gray-50)}.search-result-item{padding:10px 12px;cursor:pointer;display:flex;flex-direction:column;gap:2px}.search-result-item:hover{background:var(--gray-50)}.search-result-name{font-size:13.5px;font-weight:500;color:var(--gray-800)}.search-result-sub{font-size:12px;color:var(--gray-400)}.alert{padding:10px 14px;border-radius:var(--radius);font-size:13px;margin-bottom:16px}.alert-error{background:#fee2e2;color:#991b1b;border:1px solid #fecaca}.alert-success{background:#dcfce7;color:#166534;border:1px solid #bbf7d0}.loading{display:flex;align-items:center;justify-content:center;padding:40px;color:var(--gray-400);font-size:14px}.text-muted{color:var(--gray-400)}.text-small{font-size:12px}.mt-1{margin-top:4px}.mt-2{margin-top:8px}.mt-3{margin-top:12px}.mt-4{margin-top:16px}.mb-4{margin-bottom:16px}.flex{display:flex}.flex-col{flex-direction:column}.items-center{align-items:center}.justify-between{justify-content:space-between}.gap-2{gap:8px}.gap-3{gap:12px}.flex-1{flex:1}@media (max-width: 768px){.sidebar{display:none}.grid-4{grid-template-columns:1fr 1fr}.form-grid,.form-grid-3,.info-grid{grid-template-columns:1fr}}::placeholder{font-style:italic;opacity:.4}